Terms of Service
Company Information
Company Name: Brand Hub Studio Ltd Registered Address: The Coach House, 1 Howard Road, Reigate, Surrey, England, RH2 7JE
Introduction
Welcome to Brand Hub Studio Ltd. We offer a range of subscription-based services designed to meet your branding and design needs. By using our services, you agree to comply with and be bound by the following terms and conditions.
Services Offered
Our subscription-based services include:
- Graphic design
- Branding
- Custom illustration
- Presentation design
- Motion graphics
- Video editing
- Content creation
- Banner advertising
- Landing page development
- WordPress development
Service Features
- 1TB of asset storage
- One brand
- One request at a time
- Average 48-hour delivery
- Unlimited revisions
- Unlimited users
- Unlimited stock photos
Note: Not all payment plans offer all these services.
Company Description
Brand Hub Studio Ltd is your dedicated partner for brand management and promotion. With direct access to a team of professional creatives and developers, you can streamline the creation of digital assets, graphics, videos, and more. We ensure that your brand identity remains strong with comprehensive asset management and online brand guidelines.
Definitions
Customer:
The individual or entity subscribing to the services provided by Brand Hub Studio Ltd.
Supplier:
Brand Hub Studio Ltd, the provider of the services.
Agreement Terms
This agreement starts on the date the Order is placed and continues until terminated as described below. Monthly subscriptions renew automatically unless terminated with seven (7) days’ written notice.
Service Limitations
Our services are intended for quick and basic design and development needs, not for technical or large-scale projects. All services and deliverables are provided ‘as-is.’ The Supplier is not liable if they are unfit for any particular purpose. The Customer is responsible for proofing deliverables. The Supplier is not liable for inaccuracies or errors.
Request Submission
Deliverable requests must be submitted via the customer portal specified by the Supplier. The Supplier aims to provide one deliverable per business day, but this is an estimate. If requests are made outside business days or after 3 pm, they will be deemed submitted at 9 am the next business day.
Customer Obligations
The Customer must:
Cooperate with the Supplier.
Submit requests for deliverables through the website workflow.
Provide information requested by the Supplier.
If the Customer delays or prevents the Supplier’s performance, the Supplier may extend the performance time accordingly.
Payment Terms
The Customer must pay the charges as set out in the Order. Payments are due on the order date each month by credit card. The Supplier may increase the charges annually with 45 days’ notice.
If the Customer fails to pay on time:
Interest at 6% above the Bank of England base rate will accrue daily.
The Supplier may suspend services until payment is made.
All payments are exclusive of VAT and must be made without deductions.
Intellectual Property Rights
The Supplier does not guarantee that deliverables will not infringe third-party intellectual property rights. The Customer must check deliverables for infringement issues. The Supplier retains ownership of its intellectual property rights in deliverables, excluding customer materials. The Customer retains ownership of intellectual property rights in customer materials. The Customer warrants that customer materials do not infringe third-party rights and indemnifies the Supplier against any claims. Stock images provided must be used according to their license terms and Supplier instructions.
Limitation of Liability
Liability limitations apply to all liabilities under this agreement.
The Supplier is not liable for loss of profits, business, agreements, savings, data, goodwill, or indirect/consequential loss.
Termination
Either party can terminate the agreement immediately if the other party:
Commits a material breach that is irremediable or unremedied within 14 days.
Repeatedly breaches the agreement.
Takes steps towards insolvency or ceases business.
Has a deteriorating financial position affecting its obligations.
The Supplier may terminate the agreement if the Customer fails to pay within 14 days of notice or changes control. On termination, the Customer must pay all outstanding invoices and the Supplier will return unused customer materials. Termination does not affect accrued rights or obligations.
Force Majeure
A Force Majeure Event includes events beyond reasonable control such as natural disasters, war, or failure of utilities. Affected parties are not liable for failures or delays caused by force majeure events. The affected party must notify the other party of the event and use reasonable efforts to mitigate its effects. If performance is hindered for more than four weeks, the unaffected party may terminate the agreement with 14 days’ notice.
General Provisions
The Customer cannot transfer rights or obligations without the Supplier’s consent.
The Supplier may transfer its rights at any time.
This agreement is the entire agreement between the parties.
No partnership or agency relationship is created by this agreement.
No third party has rights under this agreement.
Notices must be in writing and delivered by hand, post, or email.
Notices are deemed received based on delivery method and business hours.
This clause does not apply to legal proceedings or dispute resolution notices.
Governing Law
This agreement is governed by the laws of England and Wales.
Jurisdiction
The courts of England and Wales have exclusive jurisdiction to settle any disputes arising from this agreement.
This agreement is effective from 1st June 2024.
By using our services, you agree to these terms. If you have any questions or need further clarification, please contact us at your earliest convenience. Thank you for choosing Brand Hub Studio Ltd.